Refund policy

Refund policy
30 days free return
At FUNWEE, we insist on the quality of our products. If you are not satisfied with your purchase for any reason, you are welcome to contact us within 30 days of delivery to request a return or exchange.

Please note that we can only accept FUNWEE products purchased directly through www.funwee-creative.com. We do not accept products purchased from third party retailers.

To qualify for a return or exchange, please refer to the following:

1. Contact us at www.funwee-creative.com within 30 days of delivery and we will provide you with a return address.
   2. The items must be unworn and in the same condition as when you received them.
   3. Returned products must include the original item, label and packaging.
   4. If it is a quality problem, FUNWEE shall bear the freight for return and exchange of the goods
   5. The return tracking code and the image of the secure packing slip will be shared with us via email.
   After successful delivery and inspection of the product at www.funwee-creative.com, you will receive a refund so you can re-order on our website again.

    

   I received a damaged or wrong item
   We want to resolve any defective or incorrect product issues as soon as possible. Contact us and we will replace it for you immediately. Please refer to the following steps:

   Within 7 days of delivery, please email www.funwee-creative.com with a photo or video explaining the problem,
   If you need a replacement or return for a refund, we will review it and contact you.
   If approved, we will provide you with a replacement at no extra charge.